Terms of Service

Effective Date: 1/22/25

Last updated: 2/19/25

1. Introduction

Welcome to Ticketify! These Terms of Service ("Terms") govern your use of our services. By accessing or using our services, you agree to comply with and be bound by these Terms.

1.1 If you do not agree with these Terms, you may not use our services.
1.2 We reserve the right to update these Terms at any time, and continued use of our services constitutes acceptance of any medications.
1.3 These Terms apply to all users, including those accessing our services via third-party platforms.

2. Eligibility

2.1 You must be at least 13 years old to use our services.
2.2 If you are under the age of majority in your jurisdiction, you must have parental or guardian consent.
2.3 We reserve the right to suspend or terminate accounts of users who provide false information regarding their age.

3. User Responsibilities

3.1 You agree not to misuse our services or violate any applicable laws.
3.2 You are responsible for maintaining the security of your account and any actions taken under your account.
3.3 Prohibited actives include but are not limited to:

- Hacking, or trying to get into our systems.

- Harassing, threatening, or harming other users.

- Engaging in fraudulent, misleading, or deceptive activities.

3.4 Violation of these responsibilities may result in temporary suspension or permanent account termination.

4. Service Usage and Limitations

4.1 We reserve the right to modify, suspend, or discontinue services at any time without prior notice.
4.2 We are not responsible for any data loss, technical errors, or service interruptions.
4.3 We may suspend or terminate your access to our services if you violate these Terms.
4.4 Our services are provided on an "as-is" basis, and we make no guarantees regarding uptime or availability.

5. Payment and Refund Policy

5.1 Payments for our services are non-refundable unless otherwise stated.
5.2 Any charge-backs or disputes initiated without prior contact may result in account suspension.

5.3 Users are responsible for any additional fees imposed by third-party payment processors.
5.4 Subscription services will automatically renew unless canceled before the renewal date.

6. Privacy and Data Collection

6.1 Our Privacy Policy governs how we collect, use, and store your data.
6.2 By using our services, you consent to the collection and processing of your data as outlined in our Privacy Policy.
6.3 We are committed to protecting user data but cannot guarantee complete security.
6.4 Users may request data access, modification, or deletion by contacting support.
6.5 We do not sell user data to third parties but may share information for legal or security purposes.

7. Limitation of Liability

7.1 We provide our services "as-is" without warranties of any kind.
7.2 We are not liable for any damages arising from the use of our services.
7.3 In no event shall our liability exceed the amount paid for the service in question.
7.4 We are not responsible for third-party services content accessed through our platform.

8. Terminations and Suspension

8.1 We reserve the right to terminate or suspend your account at any time for violations of these Terms.
8.2 Suspended users may appeal decision through our support system.
8.3 We are not obligated to provide refunds for terminated accounts.
8.4 Users found engaging in malicious activities may face permanent bans.

9. Contact Information

9.1 If you have any questions about these Terms, contact us at discord.ticketify@gmail.com or through our community support Discord server.
9.2 Support requests are handled in the order they are received, with priority given to urgent matters.

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